Service Hours?

Customer Service Hours
Our Customer Service Representatives are available to assist you at the main store from (Monday – Thursday  10 AM To 7 PM ET)  And  (Friday – Saturday 10 AM To 8 PM ET) And from our Bens Antiques and Market location: (Thursday – Saturday  10 AM To 6 PM ET)  And  (Sunday 12 AM To 6 PM ET)

But as always we are here to answer all your e-mails. Just send us a e-mail and we will get right back to you with in 24hr.

Who Handles Customer Service?

We strive to carry quality brands and deliver your new mattress in perfect condition. If you need service on your mattress, we will do everything we can to help you.

We will do everything we can to make sure you are satisfied.

Do You Have A Store?

We do have a physical store front, showing online is a more efficient business model that allows us to offer a selection and better prices for you.

Checking My Order Status?

Go to the Log-in and you will see all your info. things like: My Details, My Wishlist, Logout and My Order History.

Select My Order History  to see the status of your.

What are My Favorites?

My Favorites is simply a convenient place to store items you find interesting but don’t want to purchase just yet. Once you sign up for an account, You can start using your My Favorites.

Should I Sign Up For An Account?

Having an account opens a wealth of opportunities on the site. It lets you access your order History and more. With an account, you can start receiving exclusive offers for discounts, sales, and other promotions.

Type Of Credit Cards?

PayPal We are 100% Verified Member of PayPal

We use PayPal because it is secure and accepts payment from many credit cards. The complete transaction is handled by the PayPal secure server system. PayPal is responsible for handling the credit card and other payment details. If you have not purchased anything through PayPal before, you will be able to register with PayPal , or you may purchase by credit card without registering. This payment will show up on your statement as
(TMM Inc.)

Or you can make a order with C.O.D on the site and we will call you to setup your delivery.

We Share Your Concerns About Safeguarding Personal Information

MattressOutletGA fully understands the need to protect your personal information while online and has developed this policy as a means to provide you with the utmost privacy possible. This Privacy Policy (referred to later as “Policy”) describes our practices regarding the collection and use of information throughout our website, located at MattressOutletGA.com (referred to later as the “Site”). By using the Site or obtaining any product or service through this Site, you agree the limited collection and use of information as outlined in this Policy. If you do not agree to this Policy, please do not use the Site. We may from time to time update this Policy to reflect changing technology and other factors. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure that you remain familiar with the most current version of the Policy. You can determine when this Policy was last revised by checking the “Effective Date of Current Policy” legend at the top of the Policy.

Non-personally identifiable information.

MattressOutletGA.com uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in merchandising and in developing the design and layout of the Site. We also might share aggregated statistical data and other non-personally identifiable information with our current and potential business partners, and with our service providers to help them provide similar services.

Personally identifiable information

MattressOutletGA.com uses personally identifiable information collected from you to complete transactions initiated by you, particularly the sale and delivery of products and services. Your personally identifiable information is also used to get in touch with you when necessary regarding questions about any order you might place. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about this is completely voluntary. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers. Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used solely to bill you for products and services and we make every effort to keep your information secure from theft or fraud. You may, from time to time, receive information from us regarding new features, new products and services and special offers we think you’ll find valuable. Also, while we won’t share your email address with other companies.

Service Providers

We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services and is limited to the intended purpose only. Further, we may use selected reputable third parties for marketing, targeting and analysis purposes. Some of these third parties may be given access to some, or all, of the information that you provide to us and may use cookies or other tracking technologies in connection with providing their services. To the extent that we provide your personally identifiable information to such third parties, we restrict their ability to use such information for their own marketing purposes to the best of our abilities; however, we cannot be responsible for the privacy policies or practices of such third parties. We do not disclose an individual customer’s personally identifiable information to third parties for third-party direct marketing purposes. We do not ask you for personally identifiable information as part of a survey. We use the collected survey data on an aggregated basis to better understand the needs of all of our customers. MattressOutletGA.com may send to you periodic announcements regarding status updates, service changes concerning the Site and other administrative matters. Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests ofMattressOutletGA.com, our customers or others, and as otherwise permitted or required by law as regards to these special cases. Emails from MattressOutletGA.com or its business partners, and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by MattressOutletGA.com Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites.

What Is Your Warranty?

We don’t have a warranty on our mattress but we do offer a 7 day comfort exchange. Please contact us for help and issues for products you purchased through our company. We strive to carry quality mattress that will very rarely require utilization for an exchange.

Is This Site Secure?

All orders are done with Paypal, So no information will be seen from our site.
Paypal Online purchases are statistically safer than using your credit card at a restaurant or department store.
Technical experts state that online purchases are far safer than traditional credit card transactions because the
information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

Will my personal information be sold to anyone?

We value your privacy and will not sell your personal information to other companies. There are times, however, when we might share some of your information with shipping, credit-card processing, and other third-party companies to improve customer service and satisfaction.

Truck Deliveries?

Common carrier truck deliveries are performed by our trucking company and suppliers. This service is a “Tailgate Delivery” the driver will move the items.

When Will I Get My Mattress?

When possible, your mattress will be delivery to you within 24 to 48 Hours right to your door.

NOTE: We only sell in Atlanta, Georgia

Where Do You Deliver In Georgia?

At this time we only deliver in Georgia. This is the zone chart:

This Is Some Of Our Delivery Zones :
Atlanta, GA, Mableton, GA, Marietta, GA, Roswell, GA, Decatur, GA, Riverdale, GA,Forest Park, GA
Norcross, GA,Duluth, GA, Johns Creek, GA, Peachtree City, GA, Union City, GA, Fairburn, GA.. and more!

Please Call  Us If  You Don’t See Your Zone 1-770-968-4440